Why Are We Talking About Psychological Safety?

Psychological safety refers to a workplace environment where employees feel safe to express their opinions, ideas and emotions without fear of retribution, judgment or negative consequences.

When an organisational climate is characterised by interpersonal trust and a climate of respect, members feel free to collaborate and they feel safe taking risks, which ultimately enables them to innovate.

The COVID-19 pandemic has changed the landscape of work and brought new challenges in managing people remotely. As the boundary between work and life increasingly intersects, IHH Healthcare is taking active steps to help managers make management decisions that take into account employees’ personal circumstances.

Through our Learning and Development programmes, we are upskilling our managers and leaders on psychological safety to help them create psychologically safe environments where our employees feel supported and cared for.

How do our leaders nurture psychological safety at IHH Healthcare?

  • Treat others as they would like to be treated
  • Promote healthy debate
  • Be self-aware and open to feedback
  • Include team members in decision-making
  • Deal with problems constructively
  • Earn and show trust
  • Call out unacceptable behaviour