Why is Healthcare Digitalisation important?
Healthcare Digitalisation is vital for delivering high-quality care globally. By embracing technology, we enhance convenience, accessibility, and the overall patient experience. We are building a seamless healthcare ecosystem to meet the needs of our patients.
7.49M
of our patients have had access to their medical records online since 2022.
>90%
of surveyed consumers prefer a single touchpoint for managing their healthcare.
Goal
Our goal is to deliver better, faster, easier and more accessible care for our patients. We are looking to expand our digital app footprint across our markets to improve accessibility and convenience for our patients.
Did You Know?
>50%
of physicians believe at least 1/4 of primary consultations could be delivered virtually.
~50%
of physicians & consumers have adopted digital healthcare models like telemedicine.
Digital technology has led to a shift in expectations and demands of healthcare consumers. Patients now desire greater accessibility and convenience.
What We’re Doing
We are enhancing our digital capabilities to allow our patients to enjoy greater accessibility and convenience. To deliver care beyond the hospital walls in a seamless way, we will be making the most of electronic medical records, telemedicine, patient portals, knowledge sharing platforms and technology solutions.
We are advancing our digital transformation journey in three main areas:
- Speed, efficiency, and seamless connectivity
Reduce waiting times and operational expenses while enabling data capture, curation, and interoperability.
- Driving patient engagement and empowerment
Allow patients to enjoy unified, cost-effective care from online to offline.
- Intelligence mining
Convert data into intelligence and insights to drive operational and clinical excellence.
