Caring for Our People
Shaping the Best Place to Work
Our people form the heartbeat of our organisation, and we are committed to creating the best work environment possible for our employees, where their growth, well-being, and contributions are valued and supported.
This means providing our people with opportunities for training, for self-development and to contribute to the organisation. It means safeguarding their safety and well-being. It means listening closely to their needs. It means supporting them in being themselves. Above all, it means treating our employees with compassion, dignity and respect.
Engaged Employees Lead to Healthier Patients
Attracting and retaining talented individuals leads to exceptional care. We strive to develop such a quality-driven workplace:
- Empowering a purpose-driven, inclusive, and caring culture that values diversity, well-being, and growth.
- A hybrid workplace, effective communication, a safe environment, and technology optimisation.
- Emphasis on mental health, proactive listening, and support for continuous growth and development.
2030 People Targets
- Maintain 50:50 male to female ratio in leadership roles.
- Continue to be above benchmarks in Engagement Scores across our markets.
- Maintain or reduce lost time injuries annually.
2025 Progress
- 50% of women in leadership roles across IHH.
- Increased nursing talent pool by 15% against 2022 baseline.
- Zero workplace fatalities and lost time incident rate of 0.96.
- Employee Engagement Survey score at 2% above Global Healthcare benchmarks.
