Why is Patient Stewardship Important?
Trust is the cornerstone of our relationship with our patients. We strive to give our patients and their loved ones peace of mind knowing they are receiving the best care and treatment in the most cost-effective way.
To provide peace of mind to our patients, we hold ourselves to the highest standards in quality and safety.
- Achieve 90% of VDO outcomes at or above international benchmarks by 2025
- Billing estimates to be 90% accurate in our core markets by 2025
- Admission for A&E cases to be within one hour of doctors' instructions in our core markets* by 2025
- Be in the top quartile in Net Promoter Score' (NPS) in our core markets* by 2025
Refer to our Sustainability Report for a full list of goals and targets.