New life, energy and creativity are injected into the DNA of IHH Healthcare and Parkway Pantai (a wholly owned subsidiary of IHH Healthcare) in 2019 to set a higher bar of excellence for patient care.

The IHH CEO town halls, held in the home markets of India, Singapore and Malaysia on 22, 24 and 25 January, kicked off 2019 with its Invigorate! theme.

Dr Tan See Leng, Managing Director and Chief Executive Officer, IHH Healthcare, gave a rousing pep talk to more than 3,500 staff in the three countries by highlighting the power and impact of working closely together as a team.

With Fortis Healthcare’s integration into IHH Healthcare, the combined strength of 55,000 staff, 83 hospitals and more than 15,000 beds mean IHH Healthcare is able to take care of more people in more geographies and help them recover their health. Size does matter in this context, and the collective expertise of IHH Healthcare and Fortis can only lead to better clinical outcomes and experience for patients.

“Those who have entrusted their health to us deserve the best clinical outcomes and stellar service. We must meet or exceed their expectations,” reminds Dr Tan on why staff should aim to be the best in each market and country IHH Healthcare operates in.

He encouraged greater cross-country cooperation to stimulate minds and strengthen the organisation with the sharing and adoption of best practices.

Apart from sharing Group achievements as well as country-specific strategies to energise its operations and people, Dr Tan and representatives from the senior management also held a Q&A session during which they addressed staff queries and feedback.

You may be just one individual, but when many of us believe in the same vision and work towards it with conviction and passion, we will succeed in what we set out to do. Every one of you has an important role to play in IHH’s success.
- Dr Tan See Leng, Managing Director and Chief Executive Officer, IHH Healthcare