How do we leverage the deep pool of knowledge and experience across our vast network to improve patient care and outcomes? How can we use innovation to improve our services, grow our capabilities and even disrupt healthcare?
IHH looks within to find these answers and more at our annual IHH Quality Summit (combined with the IHH Innovation Challenge for the first time) on 27 and 28 of September.
The virtual event saw more than 4,400 staff from Malaysia, Singapore, Turkey, India, China, Hong Kong and Brunei celebrating and sharing projects and ideas that will help us approach, deliver and measure quality and innovation in a post-pandemic world.
In his closing speech, IHH Managing Director & CEO Dr Kelvin Loh shared, “I’m thrilled to see this has now become part of our culture, our DNA. It is great to see quality improvement and innovation coming together in one summit for the first time. It is clear that we are and we must continue to embrace disruptive technology to transform our care.”
2021 Quality Summit Winners:
IHH GCEO Quality Award (Clinical Excellence) >> Singapore: Improve Skin-To-Skin Contact Rate of Mother and Baby
IHH GCEO Patient Safety (Best Catch) Award >> Gleneagles Hospital Singapore: Ya Mohn Phu, Registered Nurse
IHH GCEO Quality Award (Service Excellence Team Award) >> Fortis Healthcare, India: Improving Patient Satisfaction with F&B Services
IHH GCEO Service Excellence Award (Individual Award) >> Fortis Hospital, Mohali: Ishwinder Kaur, Patient Experience Department
2021 Innovation Challenge Winners:
1st Place: Eagle Wings (IHH Singapore, Gleneagles Hospital) Rapid Room Release (R3) Tracker
2nd Place: T-Bus Task Force (Acibadem Healthcare) Tele Breast Ultrasound
3rd Place: Team 7 West GEH (IHH Singapore) Wound Analyzer Mobile Application
4th Place: SMARTHub (IHH Malaysia) Sales Journey Synergy for Growth
5th Place: Athena (Fortis Healthcare) AI Radiologist Friend not Foe
While the competition for this year's best quality improvement projects and innovative ideas has drawn to a close, the journey never ends in our pursuit of continuing excellence for our patients.
IHH Healthcare started 2022 on an exciting note by hosting its first hybrid Global Town Hall on 27 January, with more than 100 staff in attendance at the webcast venue in Malaysia.
Who says festive holidays are reserved for celebrations with family and friends? Senior Nurse from Prince Court Medical Centre Chu Tai Feng chose to give back to the community, by volunteering with IHH Malaysia’s medical outreach team
Marrying design with sustainability, Pantai Hospital Ipoh won an award presented by the Mayor of Ipoh City, Y.Bhg. Dato Rumaizi, for embracing green building technology as part of its recent renovations.
Fear not for this is not a beast machine out of a Transformer movie. The cyclotron is a particle accelerator that was installed in the new Proton Therapy Centre at Mount Elizabeth Novena Hospital.
After its first successful bilateral hand transplant in August last year, the team at Global Hospital, Parel, Mumbai has gone on to perform the life-changing surgery on two quadruple amputee patients – a first for India.
For his firm focus on creating a bedrock of trust, IHH Managing Director & CEO Dr Kelvin Loh has been named Executive of the Year – Healthcare at the 2021 Singapore Business Review (SBR) Management Excellence Awards.