At the National Healthcare Innovation & Productivity (NHIP) Awards 2025, IHH Singapore received the Best Practice Medal for NurseShift.ai, an in-house developed, AI-powered nurse rostering system.
Innovation at IHH Healthcare takes many forms and this time, it is making a real difference behind the scenes. Fully deployed across IHH’s operations in Singapore in 2024, NurseShift.ai has redefined how our nurse managers plan, assign, and optimise shifts, ensuring that the right care is delivered at the right time, by the right people.
More than a digital tool, NurseShift.ai reflects IHH’s commitment to smarter, more sustainable healthcare. The results speak for themselves:
- 51% less time spent on rostering
- Increased nurse satisfaction through real-time, flexible scheduling
- Lower costs and overtime via improved productivity
- Paperless, fully digital system accessible anytime, anywhere
By reducing administrative burdens, NurseShift.ai empowers nurses to focus on what matters most – our patients. And by aligning people, process, and technology, it supports IHH’s commitment to exceptional, value-based care across our network.
At IHH, we believe innovating for good. This award is not just a win for technology; it’s a recognition of how thoughtful solutions can strengthen teams, elevate care, and build a healthcare system that is fit for the future.
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