Sustainability Governance Structure
A robust governance structure helps to keep us on track in our sustainability journey and ensures that we meet our sustainability goals. This structure sets out clear lines of accountability, sees to it that sustainability is fully embedded throughout the organisation, and ensures all legal and regulatory obligations are met.
IHH Healthcare Balanced Scorecard
As a key strategic pillar that drives business strategy, sustainability is embedded within the Group’s Balanced Scorecard (BSC), clearly linking it to our managerial and executive remuneration.
The BSC includes a range of key performance indicators (KPIs) determining performance-linked compensation. These KPIs are aligned to our sustainability commitments across the four pillars of Patients, People, Public, and Planet, with over 80% of non-financial targets linked to sustainability.
Enterprise Risk Management Framework
The Group is supported by an Enterprise Risk Management (ERM) framework that is deployed at all levels and operating divisions across the organisation. This framework provides a systematic approach to the identification, assessment and management of sustainability risks, and is integrated into IHH’s risk management processes.
Stakeholder Engagement
As a global healthcare organisation, IHH undertakes business decisions with the priorities of all stakeholders in mind. Our success rests upon the input of our doctors, nurses, employees, investors, shareholders, patients, accreditation bodies, regulators, local communities, intermediaries, suppliers and service providers. Read more about our stakeholder engagement.
