Why is Well-Being and Development Important?
Our dedicated team is essential to delivering quality care. Prioritising safety, well-being and development fosters a culture of ownership, empowering employees to thrive. We’ve uncovered several key themes on what employees want and categorised them under 3 pillars:
Culture
A caring culture ensures employees feel safe and have their health and well-being looked after.
Workplace
Good communication at the workplace keeps everyone in the loop, and everyone wants to feel valued and heard.
Support
Support for mental health and other concerns being emphasised helps employees feel cared for when dealing with work stressors.
Goal
Our goal is to create a safe, supportive workplace where employees feel empowered to bring passion and purpose to their work—driving better care for patients and making a lasting impact in healthcare.
Key Targets
- To have zero workplace fatalities across the Group.
- Reduce lost time injuries across the Group.
- 10% increase to global nursing talent pool by 2025.
- Be above country and world healthcare norms in Employee Engagement Survey (EES) for all of our markets by 2025.
2024 Progress
- Zero workplace fatalities.
- Lost time incident rate of 1.15.
- Increased nursing talent pool by 14% against 2022 baseline.
- Achieved 3% above Global Healthcare benchmarking score.
Did You Know?
36%*
is the percentage that our people ranked mental well-being among the 5 types of well-beings to support, making it the highest ranked and a top priority.
We aim to maintain a caring and safe work environment, empowering employees to bring energy, passion, and professionalism to their work, ensuring consistent delivery of quality healthcare services to our patients.
*IHH Healthcare Employee Engagement Survey results
What We’re Doing
We model and define well-being based on the World Health Organization Well-Being Index. This enables us to take a thoughtful, holistic and strategic approach to employee safety and total well-being.
- Hospitals governed by Occupational Safety and Health (OSH) Management System.
- Regular hazard identification and risk assessment exercises.
- Compulsory safety training for all employees on various topics.
- Regular workshops on mindfulness and stress management.
- Enhanced our employees’ access to professional counselling and support.
- Upskilling our managers and leaders on psychological safety.
