• Join our community
  • Instagram
  • Youtube
  • Facebook
Making Quality Healthcare the Hallmark of IHH
22 Nov 2024

What defines quality in healthcare? For us, it goes beyond standards and expectations.


At IHH, quality care is about building trust and creating a positive, safe journey for each patient. From AI-powered financial counselling and advanced fall prevention to personalised service and sustainable practices, we are continually innovating to make healthcare safer and more efficient.

“When we introduce new technology and drugs, we always ask ourselves: do these truly enhance quality at a justifiable cost? At IHH, the answer is yes,” explained Adj. Associate Professor Keith Lim, Group Head of Medical & Quality at IHH, who also moderated the event.

The panel included IHH experts like Elizabeth Han, Group Head of Innovation & Transformation; Lisa Maria Schwanke, AVP of Medical Affairs & Quality, IHH Healthcare Malaysia; Hui Hwa Koh-Minjoot, Head of Allied Health & Patient Experience, IHH Healthcare Singapore; and Captain Sandhya Shankar, Chief of Nursing, Fortis Healthcare. Together, they shared insights on how IHH is pushing boundaries through continuous improvement.

The panellists highlighted recent projects focused on a value-based care approach - reducing infections, cutting waste, and lowering our carbon footprint - all aimed at making healthcare at IHH not only high-quality but also affordable and accessible for the future.

The session closed with a renewed commitment to transforming healthcare for tomorrow, ensuring that quality remains at the core of all we do.

Related Stories

Mind Matters: Premier Integrated Labs Champions Early Alzheimer’s Detection

Premier Integrated Labs is leading efforts to advance early diagnosis and understanding of Alzheimer’s disease in Malaysia – a critical step in improving outcomes for patients and families affected by the condition.

22 Nov 2024
Read More

Gleneagles JPMC Shines a Light on Unsung Heroes During Perfusion Week

At Gleneagles JPMC, where advancing cardiac health is at the heart of what we do, Perfusion Week, celebrated from 1 to 7 May, provided a meaningful opportunity to honour a group of professionals whose vital contributions often happen out of the spotlight – our perfusionists.

22 Nov 2024
Read More

Advancing Clinical Research at Pantai Hospital Kuala Lumpur

With close to 70 active Industry-Sponsored Research projects, Pantai Hospital Kuala Lumpur’s strong commitment to efficient, ethical and evidenced-based research is advancing medical knowledge and improving patient outcomes.

22 Nov 2024
Read More

Nationwide Support for Fortis Hospital, Gurugram’s “Red Run to End Thalassaemia”

On 29 April, Fortis Memorial Research Institute, Gurugram (Fortis Hospital, Gurugram) brought the community together in a powerful show of solidarity with its “Red Run to End Thalassaemia”.

22 Nov 2024
Read More

Everyday Fortis Heroes: Going Beyond the Call of Duty

At Fortis Hospitals, compassion and courage do not stop at the hospital doors. Time and again, our dedicated medical professionals rise to the occasion - even in the most unexpected places - to save lives and uphold the spirit of care that defines who we are.

22 Nov 2024
Read More

Transformation Takes Centerstage at the Parkway Laboratories Staff Town Hall

Transformation was the heartbeat of the day at Parkway Laboratories' 2025 staff town hall on 11 April 2025.

22 Nov 2024
Read More
HOSPITALS
PRIMARY CARE
ANCILLARY SERVICES
  • Parkway Radiology Logo
  • Acibadem Labmed Logo
  • Parkway Laboratories Logo
  • Agilus Diagnostics Logo
  • Parkway Laboratories
  • Premier Integrated Labs Logo
  • Premier Integrated Rehab Logo