The first TeleCare SmartHub has been established at YOHO Midtown, a large residential development. Through a dedicated mobile application, residents can schedule appointments and consult Gleneagles Hospital Hong Kong doctors via video consultation from the hub.

Equipped with professional health monitoring devices, the facility enables medical teams to access real-time health information to support clinical assessment and decision-making. Following each consultation, prescribed medication and relevant medical documents can be delivered directly to patients’ registered addresses, creating a seamless experience from consultation to follow-up care.

The initiative combines the hospital’s healthcare expertise with the technological capabilities of SmarTone Solutions. Together, the two organisations are exploring new models of care that extend professional medical services into community settings while maintaining high standards of clinical support.

Beyond improving convenience for residents, the TeleCare SmartHub reflects a broader shift towards more integrated and digitally enabled healthcare. By linking medical expertise with everyday living environments, the initiative makes it easier for people to access healthcare support when and where they need it.

As Gleneagles Hong Kong continues to explore new approaches to care delivery, initiatives such as TeleCare SmartHub demonstrate how healthcare and technology partners can work together to support a more connected and patient-centred healthcare ecosystem.