Our nurses’ resolve to not let COVID-19 get in the way of continuous knowledge exchange and collaboration was recognised by Dr Kelvin Loh, Managing Director and CEO of IHH Healthcare, in his welcome speech. He thanked our nurses for working tirelessly and courageously during the pandemic and for continuing to deepen trust with our patients as IHH sets out to be the world’s most trusted healthcare services network.
In her plenary address, Elaine Ng, Group Head of Nursing, shared that trust starts from within and it is the foundation for building strong teams, creating a positive work culture and producing results. She urged nursing leaders to inspire trust and gain influence by building credibility at the personal level – through character and competence.
Following that, our nurses from Malaysia, Singapore, Turkey, India, Hong Kong and Brunei selected and entered different breakout rooms to share learnings from their respective markets around the topics of patient safety and quality, nursing leadership and nursing clinical excellence.
True to the theme of the Nursing Symposium, the element of ‘T-R-U-S-T’ came alive as our nurses walked the talk to ‘being Trustworthy, Resilient and United to create a powerful Synergy to Transform nursing at IHH.’
IHH Healthcare started 2022 on an exciting note by hosting its first hybrid Global Town Hall on 27 January, with more than 100 staff in attendance at the webcast venue in Malaysia.
Efforts to upskill our nurses through well-designed in-house courses have earned IHH Singapore a four-year re-accreditation by the American Nurses Credentialing Center.
The COVID-19 pandemic has been the cause of considerable stress and burnout, especially so for our healthcare colleagues. While stress cannot be avoided, we can certainly learn to manage it. In this aspect, Group Nursing has taken the lead.
Presenting quality projects to nursing peers around the world is just a start. The organisers of the inaugural IHH Singapore Nursing Quality Convention has bold ambitions to make a name at global forums
Skillathons, international speakers, and tons of learning - the second IHH Nursing Symposium was a huge success with our global nursing workforce, with about 3,000 of them tuning in to the virtual event on 7 and 8 October.
Listen, Empathise, Act and Delight – the IHH approach to service excellence is embraced throughout our entire network for the first time, as colleagues around the world rejoiced and partook in the inaugural IHH Service Week between 23 and 27 August.
Nurses Day in Singapore is celebrated yearly on 1 August. Amid the pandemic, IHH Singapore marked the occasion with heartfelt messages to our nurses, virtual celebrations and awards to recognise our outstanding superheroes.