Through case studies, role-playing and group discussions, the participants deepened their understanding of customer service by sharing insights and learning how to think on their feet in unanticipated situations.
A 27-hour surgery supported by an army of 60 healthcare professionals. They say it takes a village to raise a child, but in this case, it was what it took to separate a pair of conjoined twins.
The COVID-19 pandemic has been the cause of considerable stress and burnout, especially so for our healthcare colleagues. While stress cannot be avoided, we can certainly learn to manage it. In this aspect, Group Nursing has taken the lead.
Pantai Hospital Sungai Petani is the first private hospital in Malaysia to introduce a new minimally-invasive procedure known as Rezum Water Vapour Therapy, to help men seeking treatment for benign prostatic hyperplasia (BPH).
“Nothing is impossible to a willing heart” – the wisdom of Abraham Lincoln has been a guiding force in Dr Chang Woan Ching’s life, and the motivation behind her string of academic achievements during the difficult COVID-19 lockdown period.
Our Pharmacy staff at Gleneagles Hospital Hong Kong are now able to devote more time to serve our patients, thanks to the newly installed fully-automated vial-filling machine that can dispense medication with efficiency, safety and accuracy.