Building a Strong Service Culture - IHH Healthcare Berhad

Our Company
Our Company

IHH Healthcare is one of the world's largest private healthcare services providers. With an integrated network spanning over 80 hospitals in 10 countries, we deliver on our aspiration to Care. For Good. for millions of patients every year.
Discover rewarding career opportunities with us, where your growth, well-being, and contributions will be valued and supported.
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Transforming Care
Transforming Care

At IHH Healthcare, our aspiration to Care. For Good. drives us to enhance clinical excellence, innovate, and expand the continuum of care we provide to millions of patients every year.
Witness the transformative power of our patient-centric approach through inspiring stories of care in action
Care in Action
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Global Presence
Global Presence

IHH Healthcare operates a global integrated healthcare services network with a vast geographical reach spanning from The Netherlands to China. Leveraging our scale and trusted brands, we focus on delivering world-class care, excellent clinical outcomes and outstanding service, to build a caring and sustainable healthcare ecosystem that in turn transforms the lives of millions of patients around the globe.
- Our Brands
- Our Reach
  - Malaysia
  - Singapore
  - Türkiye
  - India
  - China
  - Hong Kong
  - Brunei
  - Bulgaria
  - North Macedonia
  - Netherlands
  - Serbia
We are IHH, one of the world’s largest healthcare networks, with over 80 hospitals in 10 countries.
Our Company
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Sustainability
Investors
Investors

Forward-thinking healthcare organisations will anticipate and respond to evolving patient needs. As stewards of transparency and accountability, we are committed to open communication, providing comprehensive information and timely updates. We invite you to explore how we're delivering sustainable returns and fostering your confidence in our company's journey.
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News & Media
News & Media

Make this your to-go hub for staying informed about IHH Healthcare’s latest news and developments. Follow our stories of clinical excellence, people achievements, innovation, community engagement, and healthcare leadership. Additionally, delve into our IHH HealthcareInsider webinar series, which offer thought-provoking discussions and expert insights on key industry trends and challenges.
Driven by our sustainability commitment, we go beyond 'do no harm' to actively 'Care. For Good.' Explore our initiatives that are making a positive impact
Sustainability at IHH
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Service excellence is a hallmark of IHH Healthcare. To reinforce a strong, patient-centric service culture, Parkway Hospital People’s Square conducted a workshop for more than 40 frontline staffs to up our game in customer service.

Through case studies, role-playing and group discussions, the participants deepened their understanding of customer service by sharing insights and learning how to think on their feet in unanticipated situations.