• Join our community
  • Instagram
  • Youtube
  • Facebook
Building a Strong Service Culture
18 Oct 2020

Service excellence is a hallmark of IHH Healthcare. To reinforce a strong, patient-centric service culture, Parkway Hospital People’s Square conducted a workshop for more than 40 frontline staffs to up our game in customer service.

Through case studies, role-playing and group discussions, the participants deepened their understanding of customer service by sharing insights and learning how to think on their feet in unanticipated situations.

Topics:

Brands:

Related Stories

Empowering Young Professionals: IHH Singapore Launches NexGen Committee

IHH Healthcare Singapore has established the NexGen Committee, a dedicated initiative aimed at enhancing workplace experiences and career growth for young professionals within the organisation.

18 Oct 2020
Read More

Transformation Takes Centerstage at the Parkway Laboratories Staff Town Hall

Transformation was the heartbeat of the day at Parkway Laboratories' 2025 staff town hall on 11 April 2025.

18 Oct 2020
Read More

Fortis Hospital Shalimar Bagh Champions Gender Equality with Walkathon

On 8 March, Fortis Hospital Shalimar Bagh celebrated International Women’s Day by hosting a powerful walkathon that brought together 400 participants in support of gender equality.
18 Oct 2020
Read More

Gleneagles Hospital Johor Brings Healthcare to the Metaverse

Gleneagles Hospital Johor is leveraging the metaverse to enhance patient care. Through the innovative ‘Value in Every Step’ Metaverse Health Hunt, the hospital is demonstrating how cutting-edge technology and compassionate healthcare come together to deliver a better experience for patients.

18 Oct 2020
Read More

Transforming Together at IHH Group CEO Global Town Hall

The 2025 IHH Group CEO Global Town Hall was a dynamic showcase of clinical excellence, innovation and transformation, powered by the collective strength of our 70,000 workforce. 

18 Oct 2020
Read More
Premier Integrated Labs (PIL) Stands Together With Flood-Affected Employees And Communities

Premier Integrated Labs Stands with Flood-hit Employees and Communities in Malaysia

Premier Integrated Labs spearheaded a flood relief initiative on 6 January 2025 to help affected communities and employees in times of need.

18 Oct 2020
Read More
HOSPITALS
PRIMARY CARE
ANCILLARY SERVICES
  • Parkway Radiology Logo
  • Acibadem Labmed Logo
  • Parkway Laboratories Logo
  • Agilus Diagnostics Logo
  • Parkway Laboratories
  • Premier Integrated Labs Logo
  • Premier Integrated Rehab Logo