Transforming Our Future: A Decade of Quality & Safety - IHH Healthcare
  • Join our community
  • IHH@LinkedIn
  • IHH@Youtube
  • IHH@Facebook
Transforming Our Future: A Decade of Quality & Safety
16 Oct 2025

The 10th IHH Healthcare Quality Summit 2025 in Hong Kong brought together more than 200 leaders, clinicians and quality champions from across our global network to reaffirm our commitment to clinical excellence, patient safety, and transformative care.


Under the theme “Transforming Our Future”, this year’s summit shone a light on how IHH is reimagining care through continuous improvement, collaboration and the courage to challenge convention. Over two days of keynotes, panel discussions, best practice sharing, poster presentations and awards, participants explored how we can elevate patient safety, experience and clinical outcomes.

For the first time, Data and AI had a dedicated segment, alongside Clinical Excellence, Sustainability, Innovation, Service & Operational Excellence, and Lab Advancement. IHH Group Chief Financial Officer Dilip Kadambi also unveiled our Data and AI strategy anchored on governance, technology and collaboration across clinical, operational and procurement domains.

In his opening remarks, Dr Prem Kumar Nair, Group Chief Executive Officer of IHH Healthcare, described transformation as a shared journey of purpose.

“Transformation is not a single leap, it is a continuous evolution. It demands courage to challenge convention, wisdom to embrace collaboration, and passion to serve with purpose,” said Dr Prem.

He also highlighted how IHH is futureproofing its business through key focus areas such as clinical excellence, new care models, operational excellence and the application of technology and AI, adding that “we must be willing to disrupt ourselves before others do.”

At the Gala Dinner and Awards Ceremony, which honoured extraordinary teams and individuals who exemplify IHH’s commitment to continuous improvement and world-class care, Tan Sri Dr Nik Norzrul Thani, Chairman of IHH Healthcare, reflected on the unity and shared vision that define IHH’s success.

“The future of healthcare is not something we inherit, but something we shape together,” said Tan Sri Dr Nik Norzrul. “Tonight, we celebrate not only our achievements, but also the strong culture of collaboration that continues to propel us forward.”

From clinical breakthroughs to sustainability initiatives, the summit celebrated the people who bring IHH’s ambition to be a global healthcare leaders to life by advancing care, shaping excellence and building trust every day. 

 

 

 

Related Stories

Fortis Healthcare Hosts 1st Annual Neuro-conclave Mumbai 2026

Fortis Healthcare marked the successful conclusion of the 1st Annual Neuro-conclave Mumbai 2026, held on 21 and 22 March, showcasing the strength and integration of its neuroscience team.

16 Oct 2025
Read More

IHH Malaysia Supports 10KM Category at Penang Bridge International Marathon

IHH Malaysia is the 10KM title sponsor for the upcoming Penang Bridge International Marathon 2026 (PBIM), encouraging individuals of all fitness levels to embrace a more active lifestyle.

16 Oct 2025
Read More

IHH Singapore Recognised for Contributions to SGSHARE Initiative

 

IHH Singapore was recognised by Community Chest Singapore at the SG60 Appreciation Ceremony on 7 March 2026 for our contributions to the SGSHARE initiative.

 

 

16 Oct 2025
Read More

Enhancing Patient Journeys at Pantai Hospital Melaka

Pantai Hospital Melaka has completed a series of facility enhancements aimed at creating smoother patient journeys and a more welcoming environment for patients and visitors.
16 Oct 2025
Read More

Restoring the Gift of Hearing at Gleneagles Hospital Kuala Lumpur

Clinical excellence across the IHH Healthcare network continues to transform lives in meaningful ways. At Gleneagles Hospital Kuala Lumpur, part of IHH Healthcare, a team of specialists recently achieved a significant milestone with the hospital’s first bilateral smart cochlear implant surgery.
16 Oct 2025
Read More

Gleneagles Hong Kong Partners with Emerging Viral Diagnostics and Mannings to Expand Community Healthcare

Gleneagles Hong Kong has joined forces with Emerging Viral Diagnostics (EVDL) and Mannings to create an innovative community healthcare ecosystem, combining advanced diagnostics, healthcare expertise, and accessible community channels.

16 Oct 2025
Read More
HOSPITALS
PRIMARY CARE
ANCILLARY SERVICES
  • Acibadem Labmed Logo
  • Agilus Diagnostics Logo
  • Parkway Laboratories
  • Parkway Radiology Logo
  • Parkway Rehab Logo
  • Premier Integrated Labs Logo
  • Premier Integrated Rehab Logo