Last year on the same day, Gleneagles Chengdu Hospital launched the International Medical Dialogue to officially mark the opening of our new hospital. It was also its first public event to promote the best-in-class specialities and patient care provided by our new 350-bed facility.
Following that, more efforts were made to provide customers with high-quality medical services. For example, the team conducted staff training on medical service and patient care awareness, treatment communication as well as bedside etiquette to ensure the best medical and patient care were delivered.
To make medical care more accessible and convenient to our patients, our hospital leveraged innovation to transform care to our patients by providing one-stop services on Wechat. Patients can now enjoy quick access to online appointments and information about our physicians, medical services and other medical and health services.
During the COVID-19 pandemic, our team extended a helping hand to the affected communities by donating essential supplies. Our hospital also conducted a series of public education talks on social media and mobile application to help people cope with the pandemic. A telephone hotline was also set up by our doctors to provide professional advice daily.
A big thank you to our colleagues at Gleneagles Chengdu Hospital for these remarkable achievements.
IHH has launched an internal Innovation Portal to facilitate sharing of innovation projects, connect staff with relevant digital health companies, and provide access to relevant research and market reports.
Taking the opportunity of global borders reopening, leaders of our laboratory units across the world gathered in Singapore for the inaugural IHH Laboratories Strategic Retreat that was held over 2 days on 18 & 19 July.
For the second year running, IHH colleagues across the globe came together in their respective markets to celebrate and rejoice in the IHH Service Week which ran from 11 to 15 April 2022.
IHH Healthcare started 2022 on an exciting note by hosting its first hybrid Global Town Hall on 27 January, with more than 100 staff in attendance at the webcast venue in Malaysia.
Who says festive holidays are reserved for celebrations with family and friends? Senior Nurse from Prince Court Medical Centre Chu Tai Feng chose to give back to the community, by volunteering with IHH Malaysia’s medical outreach team
Marrying design with sustainability, Pantai Hospital Ipoh won an award presented by the Mayor of Ipoh City, Y.Bhg. Dato Rumaizi, for embracing green building technology as part of its recent renovations.