Last year on the same day, Gleneagles Chengdu Hospital launched the International Medical Dialogue to officially mark the opening of our new hospital. It was also its first public event to promote the best-in-class specialities and patient care provided by our new 350-bed facility.
Following that, more efforts were made to provide customers with high-quality medical services. For example, the team conducted staff training on medical service and patient care awareness, treatment communication as well as bedside etiquette to ensure the best medical and patient care were delivered.
To make medical care more accessible and convenient to our patients, our hospital leveraged innovation to transform care to our patients by providing one-stop services on Wechat. Patients can now enjoy quick access to online appointments and information about our physicians, medical services and other medical and health services.
During the COVID-19 pandemic, our team extended a helping hand to the affected communities by donating essential supplies. Our hospital also conducted a series of public education talks on social media and mobile application to help people cope with the pandemic. A telephone hotline was also set up by our doctors to provide professional advice daily.
A big thank you to our colleagues at Gleneagles Chengdu Hospital for these remarkable achievements.
A 27-hour surgery supported by an army of 60 healthcare professionals. They say it takes a village to raise a child, but in this case, it was what it took to separate a pair of conjoined twins.
The COVID-19 pandemic has been the cause of considerable stress and burnout, especially so for our healthcare colleagues. While stress cannot be avoided, we can certainly learn to manage it. In this aspect, Group Nursing has taken the lead.
Did you know that IHH has a data team that recently developed and launched our very own AI-powered billing estimation tool? The in-house solution FeeAdvisor.ai has been progressively deployed in our hospitals in Malaysia.
The theme 'Quality & Innovation: Reimagined' set the stage for two awesome days of learning among staff across our global network. Find out who prevailed in the 2021 IHH Quality Summit and Innovation Challenge.
Taking team building to a whole new level of fun, our colleagues at Chengdu and Shanghai recently rolled out a unique staff bonding and core values programme that has a touch of African wild.
With Olympic fever running high during the Tokyo Olympic Games, our colleagues at Gleneagles Hospital Hong Kong jumped in for a good cause at their inaugural GHK 20-second Charity Fundraising Challenge.
Nurses Day in Singapore is celebrated yearly on 1 August. Amid the pandemic, IHH Singapore marked the occasion with heartfelt messages to our nurses, virtual celebrations and awards to recognise our outstanding superheroes.
Being able to walk out of the operating theatre without any walking aid just three hours after a knee joint replacement surgery - this was made possible for a 51-year-old patient at Gleneagles Hospital Hong Kong with the help of a robotic arm...