Our Stories
How our people go above and beyond to touch lives and transform care.
Keeping one step ahead
Our hospitals in Malaysia have been on high alert since the virus broke out in December. To better manage the evolving situation, Malaysia Operations has set up a Hospital Infectious Disease Outbreak Committee. There is also a WhatsApp taskforce made up of consultants, clinicians and the management team to share updates and discuss action plans.
Even before there were clear instructions to hospitals on COVID-19 infection control measures, the Committee had gone ahead to implement simple preventive measures like identifying patients with respiratory symptoms and those who have travelled to or reside in Wuhan within the last 14 days.
The set up of a WhatsApp taskforce to provide updates and advice to patients and staff has strengthened our preparedness. All staff are encouraged to ensure good hygiene and learn proper handwashing steps.
Staff entering a ward as well as front office and customer care officers are required to wear a surgical mask for safety. To this end, the purchasing team has been working hard to ensure we have a sufficient supply of masks and Personal Protection Equipment to meet our needs.
To keep the virus at bay, temperature checkpoints have been set up in every hospital.
Our hospitals also put up announcements at all entrances to notify patients and visitors about the latest developments and the precautionary measures we are taking.
Education videos have been created to share important health tips with members of the public. Our nurses and doctors have also been reaching out to primary schools and kindergartens to teach young children how to practise good personal and hand hygiene, and to see a doctor if they are not feeling well.
Related Stories
A Pat On The Back
On 9 November, Singapore’s Heath Minister Ong Ye Kung paid a visit to Mount Elizabeth Hospital to recognise and appreciate our staff for their hard work, dedication and sacrifice throughout the ongoing crisis.
Conjoined Twins Separated After 27-Hour Milestone Surgery
A 27-hour surgery supported by an army of 60 healthcare professionals. They say it takes a village to raise a child, but in this case, it was what it took to separate a pair of conjoined twins.
Flexing Our AI Muscles
Did you know that IHH has a data team that recently developed and launched our very own AI-powered billing estimation tool? The in-house solution FeeAdvisor.ai has been progressively deployed in our hospitals in Malaysia.
Where There’s A Will, There’s A Way
“Nothing is impossible to a willing heart” – the wisdom of Abraham Lincoln has been a guiding force in Dr Chang Woan Ching’s life, and the motivation behind her string of academic achievements during the difficult COVID-19 lockdown period.
Here's To Our Quality & Innovation Champions
The theme 'Quality & Innovation: Reimagined' set the stage for two awesome days of learning among staff across our global network. Find out who prevailed in the 2021 IHH Quality Summit and Innovation Challenge.
Transforming Care, Digitally
In an effort to deliver better care to patients, leading healthcare providers such as IHH are turning ‘high tech’ to complement our ‘high touch’ services.
Clearing The Air On COVID-19 Vaccination
Taking action against fake news and information clutter around COVID-19 vaccination, Acibadem Healthcare has launched a 360 marketing and communications campaign ‘Hold on to Life with Vaccination’.
Grooving To A Common Beat
Taking team building to a whole new level of fun, our colleagues at Chengdu and Shanghai recently rolled out a unique staff bonding and core values programme that has a touch of African wild.