Empowering Frontline Service Providers with Lifesaving Skills


IHH Malaysia is rolling out a ‘Ready For You’ campaign to train 1,000 individuals from key consumer-facing services in Cardiopulmonary Resuscitation (CPR) and the use of Automated External Defibrillator (AED) to equip them as effective first responders during basic medical emergencies.

Through the campaign, IHH will provide training to 1,000 employees from various service sectors including private clinics, insurance, education, banking, hospitality and e-hailing.

Jean-François Naa, Chief Executive Officer of IHH Malaysia, said, “As a leading healthcare provider in Malaysia, we are fully prepared to respond to medical emergencies through our emergency departments and multidisciplinary physicians. However, some medical emergencies may call for immediate action on the ground prior to the arrival of ambulance service and paramedics. By having more people in the community trained in CPR and the use of AED, there is a higher likelihood that someone will be able to provide fast and precise intervention, which can help in the survivability of a person.”

As part of this campaign, a first-of-its-kind hands-on CPR kiosk in Malaysia was also launched to educate the community about CPR. This interactive kiosk will be exhibited in selected IHH Malaysia hospitals and on the premises of our strategic partners. The public can also download a First Aid eBook containing essential tips on managing basic medical emergencies from the Gleneagles, Pantai and Prince Court Medical Centre websites.