Both initiatives have received positive feedback from their users who lauded the convenience and ease of use of the new HIS system and enhanced mobile app.
In Shanghai, the new HIS system gets the thumbs-up for reducing the amount of data entry work by doctors for diagnosis, ordering and accessing of electronic medical records. The system has also passed the litmus test of cross-clinic operations, online purchases and patients’ utilisation of packages at different clinics.
In Hong Kong, the integrated SmartHealth mobile app has made it easy for our patients to manage their appointments and care for their health.
Besides providing clinical information and services to patients, the app provides real-time estimated waiting time at our 24-hour Outpatient & Emergency Department, point-to-point navigation at the hospital and a preview of service flow and scheduled appointments.
The virtual personal health assistant also allows patients to access the health records of their care recipients, giving them a comprehensive overview of their loved ones’ medical history and current health status.
This is just the beginning, as the work continues to improve the systems to achieve greater experience for all users.
IHH has launched an internal Innovation Portal to facilitate sharing of innovation projects, connect staff with relevant digital health companies, and provide access to relevant research and market reports.
IHH Healthcare started 2022 on an exciting note by hosting its first hybrid Global Town Hall on 27 January, with more than 100 staff in attendance at the webcast venue in Malaysia.
Marrying design with sustainability, Pantai Hospital Ipoh won an award presented by the Mayor of Ipoh City, Y.Bhg. Dato Rumaizi, for embracing green building technology as part of its recent renovations.
Fear not for this is not a beast machine out of a Transformer movie. The cyclotron is a particle accelerator that was installed in the new Proton Therapy Centre at Mount Elizabeth Novena Hospital.
After its first successful bilateral hand transplant in August last year, the team at Global Hospital, Parel, Mumbai has gone on to perform the life-changing surgery on two quadruple amputee patients – a first for India.
A 27-hour surgery supported by an army of 60 healthcare professionals. They say it takes a village to raise a child, but in this case, it was what it took to separate a pair of conjoined twins.
Pantai Hospital Sungai Petani is the first private hospital in Malaysia to introduce a new minimally-invasive procedure known as Rezum Water Vapour Therapy, to help men seeking treatment for benign prostatic hyperplasia (BPH).