Our Stories
How our people go above and beyond to touch lives and transform care.
First Win in Digital Innovation
Parkway Pantai wins Best Adoption – Enterprise at SG:D Techblazer Awards for its use of Artificial Intelligence (AI) in generating accurate and personalised hospital bill estimations for patients at all our four hospitals in Singapore. The system is able to estimate hospital bills at 80% accuracy; this will improve over time through a process of self-learning as the system collects more data and references.
SG:D Techblazer Awards is Singapore’s highest accolade for tech innovation and aims to provide recognition and endorsement to Singapore-based organisations and companies that have exemplified the spirit of innovation in their development of tech products and services, or their use of tech to achieve excellence.
Winning this award is testament to Parkway Pantai’s digital transformation strategy. We are probably the first healthcare group in the world to use AI for hospital bill estimations. The system will eventually be rolled out to more of our hospitals
around the world. I am extremely proud of my team for their vision and tenacity to seek innovative solutions in improving operational efficiencies and greater patient satisfaction. We are committed to investing in inventive technologies to meaningfully
transform industry wide practices for better healthcare outcomes.”
- Phua Tien Beng, Chief Executive Officer, Singapore Operations Division, Parkway Pantai
This award demonstrates our continuous effort to seek ways to enhance the patient experience. Giving patients more accurate bill estimations empower them to make better informed decisions on the medical treatment options available. More importantly, it gives them greater peace of mind over their healthcare expenditure so that they can focus on getting well.
Related Stories
Making A Difference in People's Lives
Our medical team in Shanghai has been volunteering round the clock to support the community in fighting the surge in pandemic cases.
IHH MD & CEO Global Town Hall 2022 Goes LIVE!
IHH Healthcare started 2022 on an exciting note by hosting its first hybrid Global Town Hall on 27 January, with more than 100 staff in attendance at the webcast venue in Malaysia.
Six-time Champion
Acibadem Healthcare Group is once again the Healthcare Services Export Champion for the sixth time!
More Affordable Care With Surgical Robots
Meet Versius, your non-typical member of the Gleneagles Hospital Hong Kong surgical team.
Where Marketing Minds Meet
From many corners of the earth, over 70 colleagues gathered virtually at the 2nd Annual Marketing Leaders Meet.
Flood Of Compassion
Who says festive holidays are reserved for celebrations with family and friends? Senior Nurse from Prince Court Medical Centre Chu Tai Feng chose to give back to the community, by volunteering with IHH Malaysia’s medical outreach team
A Green Victory
Marrying design with sustainability, Pantai Hospital Ipoh won an award presented by the Mayor of Ipoh City, Y.Bhg. Dato Rumaizi, for embracing green building technology as part of its recent renovations.
'Invasion' of the Cyclotron
Fear not for this is not a beast machine out of a Transformer movie. The cyclotron is a particle accelerator that was installed in the new Proton Therapy Centre at Mount Elizabeth Novena Hospital.
Where Help Is At Hand
After its first successful bilateral hand transplant in August last year, the team at Global Hospital, Parel, Mumbai has gone on to perform the life-changing surgery on two quadruple amputee patients – a first for India.
Win On Trust
For his firm focus on creating a bedrock of trust, IHH Managing Director & CEO Dr Kelvin Loh has been named Executive of the Year – Healthcare at the 2021 Singapore Business Review (SBR) Management Excellence Awards.
Conjoined Twins Separated After 27-Hour Milestone Surgery
A 27-hour surgery supported by an army of 60 healthcare professionals. They say it takes a village to raise a child, but in this case, it was what it took to separate a pair of conjoined twins.
Recognised For Gender Diversity
Capital Magazine’s “Women-Friendly Companies Survey” for 2020 has ranked Acibadem in 4th place among 100 companies in Turkey and number one among healthcare companies on the list.