Congratulations to Ng Bee Hong, Nurse Clinician at Gleneagles Hospital Singapore and our nurses from Ward 4D, Mount Elizabeth Hospital for winning the 2020 Parkway Pantai Service Excellence Award for individual and team categories respectively. Dr Kelvin Loh, Managing Director and CEO of IHH Healthcare presented the awards to the proud winners on 30 July, during one of his visits to Singapore Operations facilities to thank staff for their vigilance and resilience during the COVID-19 crisis.
Service Excellence Award (Individual): Nurse Clinician Ng Bee Hong
Nurse Clinician Ng Bee Hong has been a Pain Management Nurse in Gleneagles Hospital Singapore for 22 years. She was also the winner of Q3 2019 Service Champion Award (Nursing).
An exemplary staff who is passionate about her work, Bee Hong is both confident and tactful when managing patients with pain controlled analgesia (PCA). She will always have time for her patients and doctors and would go the extra mile for them no matter how busy she may be.
For Bee Hong, the award means recognition for her years of hard work.
"It gives me great satisfaction when I see my patients recover and get discharged early," said Bee Hong.
Service Excellence Award (Team): Ward 4D Mount Elizabeth Hospital
The Ward 4D team credits their win to putting patients first in all that they do.
“Regardless of how small the request is, we will do our very best to make our patients feel comfortable,” said Senior Nurse Manager Yau Chuen So.
Their unwavering dedication to patient care were reflected in several achievements in 2019: improved intravenous (IV) cannula fixation for early detection of phlebitis; introduced visual cues to improve communication between nurses and auxiliary care providers; reduced IV infusion pump alarm; undertook POSH Project (Physiotherapy, Oral Care, Skin Care, Hair Care); and set up Hyacinth Room for counselling.
Kudos to our 2020 winners for showing the quality of care that enables us to deepen trust with our patients.
Related Stories
-marks-nation-s-historic-first-in-early-stage-oesophageal-cancer-treatment.png?sfvrsn=4932c57_1)
Pantai Hospital Kuala Lumpur Performs Nation’s First Early-stage Oesophageal Cancer Treatment
Pantai Hospital Kuala Lumpur has achieved a historic milestone in gastrointestinal care, successfully performing Malaysia's first 360-degree circumferential Endoscopic Submucosal Dissection (ESD) for early-stage oesophageal cancer.
Parkway Rehab Champions Care Without Barriers
At IHH Healthcare Singapore, care doesn’t stop at the clinic doors. We believe healthcare should be accessible, especially for those who face barriers in receiving it.
Fortis Achieves Stronger ESG Rating and Rises to #2 Among Healthcare Peers
Fortis Healthcare has received its latest ESG rating from the National Stock Exchange, and we are pleased to share significant progress in both our score and sector ranking.
Gleneagles Hospital Hong Kong Advances Regional Collaboration in Venous Disease Care
Gleneagles Hospital Hong Kong, part of the IHH Healthcare network, has entered into a strategic partnership with the Asian Venous Academy and Dr Smile Medical Group to advance collaboration in venous disease related services, research and education.
Friends of Fortis Programme Highlights Robotic Knee Replacement Outcomes in Amritsar
Project Renaissance at Mount Elizabeth Hospital, Where Legacy Meets the Future of Care
Over a span of 1,095 days, Project Renaissance marked a significant chapter in the evolution of Mount Elizabeth Hospital, one of Singapore’s most established private healthcare institutions. Conceived as a strategic transformation rather than a conventional refurbishment, the initiative sought to position the hospital for the demands of a rapidly changing healthcare landscape.
