With over two decades of nursing expertise spanning diverse medical domains such as medical-surgical, ICU, maternity, OT recovery and day ward, Nurse Manager Lee Ley Ai stands as a beacon of experience and compassion.
The majority of Ley Ai’s career has been dedicated to IHH Singapore, where she found the ICU particularly impactful, given the critical nature of patient situations and the profound impact on recovery and well-being.
Currently at Parkway East Hospital, Ley Ai leads a dedicated team of nurses, ensuring the seamless functioning of nursing units. Her responsibilities include coordinating schedules, enforcing policies and procedures and, most importantly, driving her team to uphold the highest standard of patient care.
At the forefront of Ley Ai's priorities is fostering a culture of safety. A staunch advocate for workplace safety and health, she actively promotes a safe and positive environment through targeted health and safety training, regular safety audits, and a recognition programme rewarding staff for exemplary safety practices. Her commitment earned her the Workplace Safety and Health Award for Supervisors – a prestigious national-level recognition for elevating safety and health standards in the workplace.
Despite her extensive experience and accolades, Ley Ai remains grounded in her approach, mindful not to burden her nursing team with undue pressure.
“Motivating my team involves fostering a supportive environment, recognising their efforts, providing professional development opportunities, encouraging open communication and building positive rapport. I believe that a motivated and well-supported nursing staff, with strong interpersonal connections, leads to better patient care and overall job satisfaction,” says Ley Ai.
Among the many influenced by Ley Ai's leadership is Senior Staff Nurse Penelope Panganiban, who views Ley Ai as her mentor and role model.
“I’m grateful to Sister Ley Ai for her unwavering commitment to staff growth and for nurturing a supportive work environment. Her exceptional leadership, compassion and dedication make her a role model for many of us. From constant encouragement to celebrating achievements, she cultivates unity and pride within our team. I’m honoured to thrive under her guidance at Parkway East Hospital’s Day Ward.”
Indeed, true leadership is defined by guiding others to success, and we proudly recognise Ley Ai as a valued member of the IHH Singapore family.
Resources
Related Stories
Empowering Young Professionals: IHH Singapore Launches NexGen Committee
IHH Healthcare Singapore has established the NexGen Committee, a dedicated initiative aimed at enhancing workplace experiences and career growth for young professionals within the organisation.
Everyday Fortis Heroes: Going Beyond the Call of Duty
At Fortis Hospitals, compassion and courage do not stop at the hospital doors. Time and again, our dedicated medical professionals rise to the occasion - even in the most unexpected places - to save lives and uphold the spirit of care that defines who we are.
Transformation Takes Centerstage at the Parkway Laboratories Staff Town Hall
Transformation was the heartbeat of the day at Parkway Laboratories' 2025 staff town hall on 11 April 2025.
Acibadem Ataşehir Hospital Helps Guinean Patient Walk Again
Thanks to expert care by the Acibadem team, 57-year-old Diané Sarangbe from Guinea is walking again - pain-free - for the first time in years.
Baby Who Couldn’t Pass Stool for Two Years Finds Relief Through Scarless Endoscopic Procedure
AI Meets ICU: Gleneagles Hospital Mumbai Shapes the Future of Patient Care at Criticon 3.0
On 23 March 2025, Gleneagles Hospital Mumbai hosted Criticon 3.0, a landmark medical conference that brought together over 500 doctors to explore the transformative role of artificial intelligence (AI) in critical care.
